Start with the kind of support you need
Think about what has prompted you to seek counselling now. You may want help with anxiety, grief, a relationship, anger, confidence, parenting or a major transition. You do not need to diagnose yourself, but a broad sense of the issue can help you find someone whose work is relevant.
Check qualifications and professional membership
In Australia, the word counsellor can cover different levels of training. Look for a recognised counselling qualification, current professional membership, ethical obligations and appropriate checks when a counsellor works with children or young people.
Andrew holds a Graduate Diploma of Counselling, is undertaking a Master of Counselling and is an accredited member of the Australian Counselling Association.
Pay attention to how the approach feels
A website can give you an early sense of whether a counsellor communicates in a way that feels respectful and understandable. Some people want structured strategies. Others need time to process experience and relationships. Many benefit from a combination of both.
Ask practical questions before booking
Good practical information reduces uncertainty. Check the fee, session length, cancellation policy, online options, location and whether rebates apply. Andrew is a counsellor rather than a psychologist, so Medicare rebates do not apply; some private health extras policies may cover counselling.
- What experience do you have with my concern?
- How do you usually work in the first few sessions?
- What are your fees and cancellation terms?
- Do you offer online appointments?
- How is confidentiality handled?
Give yourself permission to assess the fit
The first session is also an opportunity for you to decide whether you feel heard and sufficiently comfortable. Counselling can involve difficult conversations, but the relationship should still feel respectful, clear and collaborative. It is reasonable to ask questions or choose a different counsellor if the fit is not right.